Remote Support
With remote support, experts can remotely guide, train and communicate with others easily and effectively. Support using AR technology and smartglasses connects you with a designated expert in real-time, see-what-I-see from almost anywhere in the world.
Expedited Solutions with Remote Support
Imagine implementing a way to quickly resolve technical issues, get immediate support of an expert to help with manufacturing equipment installations, and have access to technical support at any time. With remote support, you can accomplish all of these things and more.
Encountering a technical issue that would typically take hours or days to fix could be expedited with remote assistance. Instead of waiting for an outside technician to be on-site at your business, remote support would allow you to have immediate assistance (saving you time and avoid potential money loss due to unexpected production downtime).
Benefits of Remote Support
Proactive System Maintenance
Access to Expertise
Increased Productivity
Increased Response Time
After Hours Service
And More
We’re With You When the Unexpected Happens
As you’re running your business, unforeseen circumstances are bound to happen. When travel restrictions and other unexpected things such as Covid-19 or not having enough experts on hand to keep up with the maintenance of equipment, you can rest easy knowing that our remote support solution will keep your employees safe and keep your business operating through difficult times. We believe that no one should have to deal with uncertainty alone. You can trust New Forge Tech to always be by your side.
Don’t deal with uncertainty alone. Remote Support Solutions keep people safe and businesses running.
A Wide-Range of Capabilities
Processes can’t be done without people. With fast action and a remote support solution, you’ll be able to overcome current obstacles.
These are just some of the capabilities that are included with our solution:
- Promotes client/vendor collaboration
- Allows you to connect with an Expert
- Provides real-time support
- Can be accessed anywhere in the world
- Saves time by eliminating the need to travel
- Increases ROI
- Keeps workers safe
- Allows employees to work more efficiently with a hands-free device
- Brings people closer with more 1-on-1 connections
- Bridges skills gap
- Lessens Covid-19 impact
- Educates/trains workforce
Get Assistance From the Experts Today
New Forge Tech has over 20 years of manufacturing experience. Our experience has allowed us to enhance, change, or expand the manufacturing processes of various businesses, ranging from start-up companies to multi-billion-dollar companies. New Forge Tech has a team of experts to answer any questions and help resolve technical issues in a timely manner, allowing your company to have increased production along with other benefits. Contact us today to see the difference New Forge Tech makes for your business.